Due to the nature of our business, we have a strict cancellation policy in place to be fair to all clients. We ask that all clients respect and agree to our policy before engaging in service from us.
A non-refundable booking fee is taken on all appointments at the time of booking. The booking fee is based on your treatment type and will be 25%. Your booking fee can be used towards the treatment that day. Booking fees are required for all new and ongoing appointments at CQ Tattoo Removal Clinic.
Your appointment time is reserved, especially for you and your treatment. We understand that sometimes you may need to change your appointment and we kindly ask that a minimum 24 business hours notice is provided. Should you change, reschedule or cancel your appointment with less than 24 hours notice, your booking fee is forfeit.
We are very strict with our cancellation policy as clients who cancel within short notice, not only cost the business greatly but stop others from having the opportunity to make an appointment at that time.
We have a strict no show policy. If you do not show up to a confirmed appointment, you will forfeit your original booking fee. When setting your new appointment, a 50% service fee is held as a non-refundable booking fee and is redeemable after your completed appointment.
During appointments, we do not answer the phone, so please leave a message. We will get back to you as soon as we are not with a client. Please note this could be at the end of the same day.
Thank you for your understanding!